24x7 Live Monitoring and Customer Support. airG provides 24x7 live monitoring and customer support to ensure member privacy, security and satisfaction.
airG Mobile Community Best Practice Guidelines:
1. Transparent Community Guidelines. airG clearly communicates its Community User Guidelines and expectations to the end user.
2. 24x7 Community Monitoring Center. airG operates a live monitoring center to uphold its Community User Guidelines and provide 24x7 customer support.
3. Privacy of Information. At no time will airG compromise or sell a member's personal or profile information.
4. Child Protection. airG adheres to the strictest child protection legislation in every market that it operates, including COPPA (Children's Online Privacy Protection Act) compliance in the United States.
5. Content Filter. airG filters all profanity and abusive language from its public channels and chat rooms.
6. Transparent Billing. airG prices its community applications in a manner that is transparent and simple to understand.
7. Opt-In & Opt-Out. airG members will always have the ability to opt-in and opt-out of airG services; members will never be billed an exit fee for opting out.
8. No SPAM airG will never communicate with members in a manner that they have not pre-authorized.
9. Compliance. airG complies with all relevant laws in the markets where its services available.
10. Genuine Experiences. All profiles and messages are genuine and originate from airG members; under no circumstances will these be manufactured by software or employees of airG