airG Establishes Mobile Community Best Practice Guidelines
airG Launches 24x7x365 Community Monitoring Center and Guidelines for Consumer Protection
VANCOUVER, CANADA - July 13, 2005 - A ir G, the global leader in powering mobile communities announces its commitment to developing and launching quality mobile community products that provide a positive experience for all end-users. airG has created a set of Mobile Community Best Practice Guidelines and is providing 24x7x365 live monitoring for all of its mobile community products. airG will monitor its mobile community and provide live customer support at all times from its Community Monitoring Center (CMC) in Vancouver , Canada .
"airG 's vision is to be the world's largest provider of mobile communities," said Frederick Ghahramani , Director, airG . "Mobile communities are going to be the killer app for mobile content, more than twice as big as mobile games, and we are committed to following a self imposed set of Mobile Community Best Practice Guidelines to guide the explosive growth of this market for content providers, and manage some of the risks that can be present for end-users."
The proliferation of new forms of viral, interactive and often anonymous mobile content such as chat-based messaging applications, video and pictures, has brought about the need for industry-wide standards and codes of practice to protect users' individual privacy and security, and govern how content providers can interact with end-users.
Added Ghahramani: "We have successfully demonstrated to some of the largest Telcos in the world that mobile communities can generate significant revenues, almost immediately after launch, but we also recognise the need to educate the marketplace about the potential risks and liabilities that can exist when service providers in our industry are negligent and sloppy about investing in the protection of end-users."
Following the lead of the Mobile Marketing Association (MMA) and the recent release of its Best Practices Guidelines for Cross-Carrier Mobile Content Services, airG has formulated its own set of Mobile Community Best Practice Guidelines to protect the mobile community market opportunity for content providers and end-users. airG is committed to following the guidelines outlined below, which have been created in conjunction with our carrier partners, and encourages the rest of the industry to do the same.
airG 's MOBILE COMMUNITY BEST PRACTICE GUIDELINES:
About airG
airG powers mobile communities and wireless social networking. The company’s products and services have a proven track record of increasing customer affinity for leading mobile operators and media companies globally including Sprint Nextel, Cingular, Virgin Mobile, Orange and MTV Asia. airG ’s mobile community has more than seven million registered users worldwide and is available on more than 85 mobile operators. Based in Vancouver, Canada, the company also has offices in the UK and Australia. www.airg.com
Media Contact:
Allison Webb
airG +1-604-408-2228 ext. 125
allisonw AT airG .com